Computer Repair Shop Software 2.16.19083.1-電腦維修店軟件 ComputerRepairShopSoftware是維修店的一體化軟件，軟件集CRM，票務，發票，自動營銷，3路電子郵件，MSP功能，庫存，日程安排於一體，修復計算機商店和IT技術的跟蹤，庫存，POS和CRS軟件。通過強大的客戶管理和搜索，您可以隨時隨地獲得整個數據庫。我們添加了CRM的重要部分，遺漏了所有令人困惑的內容，因此您的團隊將迅速加速並開始工作。歡迎使用功能最全面，最具革命性的RepairShop軟件。無論你是剛開始作為一個人的軍隊還是完全建立的電腦/手機和手機維修店。提高您的維修效率，通過更有條理地提高您的收入。使用RepairShop的工作流程提高車間效率，使用集成通信工具建立客戶關係，使用潛在客戶和營銷工具創建重複業務並吸引新客戶，不僅僅是一個簡單的CRM，而是一個強大的整合營銷平台，集成Quickbooks，Xero，Slack，eTechParts，PayPal，GoogleCalendar，CloudPrint，RepairTech等等。 Languages:English|  RepairTracking,Inventory,POSandCRSSoftwareforComputerShopsandITTechs.WelcometothemostfullyfeaturedandrevolutionaryRepairShopsoftwareavailable.Nomatterifyouarejuststartingupasaonemanarmyorasfullyestablishedcomputer/mobile&cellphonerepairshop.Improveyourrepairefficiencywhichwillimproveyourrevenuebybeingmoreorganised. QuickTicketUpdateswithCannedMessages  Lesstypingusingthebuilt-incannedmessagestospeedupcreatinginvoicesandreports. FullyFeatured  RepairTracking,PointofSale,Inventory,RepeatBilling,Reportsandmore Integrations  IntegrationtoGoogleCalendar,KashflowAccounting,Livedriveandmoretospeedupyourbusinessworkflows EmailtoTicketUpdates  Sendanemailfromanywhereandyourticketsareupdatedwithyourrepairnotes YOUownyourdata!  UseyourownSQLServerDatabaseon-premisessoyoucancreateyourowncustomerreports,exportyourowndatawheneveryouwant! Reports  Lotsofreportsbuilt-infromcustomeraddressmaps,financialreports,whoareyourbestcustomersandmore! RepairTracking -Tracktickets,assetsandserialnumbersfromsingleinterface. -Quicklyaccessnewandoldtickets.Colourcodedtoidentifyoldertickets. -Filtersearchbykeywords,Customernames,jobinformation. AutomaticEmailsandSMS CRSsendsoutautomaticstatusupdatesbyemailandSMSensuringyourcustomersarealwayskeptinformed. CompleteOverview -Fromthemainscreenyoucanseehowmanyjobsyouhavebookedin,awaitingpayment,appointmentsandstats. -Quicklyprintlabelsforanyticketwithoutopeningtheticket. -QuickaccesstoPointOfSaleandallCRSmodules. IntegrationswithGoogle,Skypeandmore... CRSintegrateswithGoogleCalendar,GoogleMaps,Livedrive,Skype,KashflowAccountingPackageandmore... Built-InTemplateEditor Amazinglysimplytousebuilt-intemplateeditortofullycustomisethelookofyourcustomeremailsandprintedreceipts,invoicesetc. WhyChooseComputerRepairShopSoftware(CRS) •YourdataisYOURdata!Yourprivatecustomerdataislocatedonyourowncomputergivingyoufullcontroloverhowyouuseyourowndata! •Databasehostedonyourownnetwork-stillworksevenwhenyourinternetisnot! •CRSFREEEditionforstart-upsandnewcomputershopownerswhowanttostartusingprofessionalandtimeefficientPCrepairtrackingandticketingsoftwarefromthebeginning!UsingCRSwillensureyouareoptimisingyourtime,stayorganisedandbesuccessful. •AffordablemonthlySubscriptionsdesignedforestablishedshopsandbusinessownersusingCRSasthebackboneoftheirbusiness! •CRSisspecifictocomputerrepairshopsandtechniciansnomatterifyouhaveacomputerrepairbusinessandrepairshopsorworkfromhomeonyourown. •JobTracking,PointOfSale,Inventory,PartOrderingandTracking,QuotingandInvoicingSystemAll-In-Oneeasytousepackage. •DESIGNEDBYCOMPUTERSHOPCHAINOWNER!WeknowwhatyouwantasweownandrunourownchainofshopswhereCRSisthebackboneofoursuccessfulbusiness! •Minimiseerrorsandmistakes,Speedupyourrepaircheck-inprocess.CRSisdesignedforsimplicityandspeed-thisisjustwhatallsuccessfulbusinessesrequire! •Fulltickettrackingfromthedaythecomputerischeckedintothedayitleavesyourworkshop! •WorldWideUserbase.CRSworksinallcountries. •Newfeaturesdrivenbyyou!Wantanewfeature,justask! CustomerAccounts •BuiltInCRMsystemensureyoucaptureimportantcustomerdata.Perfectforre-marketing-somethingallsuccessfullbusinessownersNEEDTODOeveryday! •EasytoExportCustomeremailsandnamesintoyourownspreadsheets,mailchimp,Facebookadvertmanageretc. •Email,SMSandcallyourcustomersusingskypeorVOIPdirectlyfromCRS.Allcommunicationsareloggedtolaterretrieval. •ImportyourexistingcustomersfromsystemssuchasCommitCRM,excel,repairshopr,quickbooksandmore. PointOfSale •EasytoUse,IntegratedPOSterminalwithdirectaccesstotheCRSticketingdatabase. •Fullintegrationofbarcodescanners,thermalprinters,cashtillsetcforaprofessionalPOSsystem. •SimpleandEasytouse •EndofDayReporting RepairTracking •Trackeveryrepair,fromthemomentitischeckedintoCRStothemomentitleavesyourshop. •Customersreceiveautomaticupdatesbyemail/smsontheirrepairprocess. CustomisableTemplates •CheckInReceipts,Invoices,Servicereports,Quotesareallbasedonfullycustomisabletemplatesusingsimplehtmltemplatesprovided.Embed##TAGS##intothereportstodisplaydatafromtheticketautomatically.CRSisvirtuallyreadytoworkrightawaywithlittlesetuprequired. PartsTracking •Easyparttrackingforcustomerrepairs. •Knowwhenpartsneedtobeordered,onorderandreturnedtosuppliers.Fulltracking. •Seelistofallpartsthatneedtobeorderedforrepairs-fastandeasy.Whenpartsarrive,allocatetheparttothecustomerrepairinseconds! Asksalltherelevantquestions-nomistakesandmissinginformation-EVERAGAIN! •Whenarepairisbeingbookedinitiseasytoforgettoaskyourcustomeraboutdatabackuportheuser'spassword.Thiswon'thappenwithCRS!Youarepromptedtoaskforspecificinformationlikethis(andmore). •NeverforgettologadditionalitemssuchasLaptopPowerAdaptersorInstallationCDsetc,thisisalltrackedandeachitemgetsitowndedicatedlabeltoautomaticallylinkittothejob-yourcustomerleaveshappythatyouknowwhatyouaredoingandtheiritemswillnevergetlost! •Everythingisautomated! •TimeisMoney....solesstimetypingmeansmoretimetomakemoney! HardwareandSoftwareTests •Hardwaretests-quicklyincludewhichtestspassedandfailed.Thisinformationisprintedintoareportataclickofabutton!Takesjustafewsecondstocreateacomprehensivehardwaretestingreport •SoftwareTests-Withinseconds,youcancreateacomprehensivereportofEVERTHINGyouhavedonetoserviceyourcustomer'scomputer.Theywilllovethefactyougavethemapersonalisedreportofallyourworkoverseveralpages-Theywillthinkyouspenthourstypingitup!Wheninfactittookafewseconds! CannedResponses •Savetimetypingthesameinformationoverandoverwithourcannedresponsesfacility.ThroughoutCRS,inareasthatwouldnormallyrequirelotsoftyping(suchasworkreport,invoicenotes,servicenotes,hardwareandsoftwaretestsetc)youcanuseCannedMessagesthataredesignedtoquicklyaddyourinformationintotheticketinaclickofabutton.Yourcustomerswillthinkyouspenthourswritingtheirreportwhenitwasjustafewclicks! AssetManagement •Trackyourcustomershardwareconfigurations,OperatingSystemtypeandlicensekeys,serialnumbers,warrantyinformation(purchasedate,purchasedfrom,saledateetc).Thisisperfectforkeepingdetailedmachinespecificationoridealifyousellcomputersforwarrantytracking. InvoicesandQuotes •Generate,emailandprintinvoicesandquotesdirectlyfromtherepairticket. InventoryManagement •CRSmanagesyourstockfromaneasytouseinterface. •Yourinventorycanbeusedinrepairticketsforinvoicingparts,labourandservicesandwillbeusedinthePointOfSaleapplication. •Allocatestockfromshopfloor,storeroomsandanyotherlocationsyousetup.Advancedstockmanagement. •Doyoutrackcustomerlicensekeys?LicenseKeyManagerwillallowyoutoallocatekeys(suchasAVsoftware,Officeetc)tocustomers,remindcustomerswhentheyaredueforrenewal.ifyoukeeplicensekeysinbulk,thenthiscanbeaddedtoinventoryandtracked. Calendar •TrackyourAppointmentsandEvents.Appointmentscanbeadded/editeddirectlyfromtherepairticket. •GoogleCalendarsyncofappintments. •Allocatecall-outstotechnicians/staff •AppointmenttypescanbeCallOuts,In-Storeappontments,TelephoneCallsetc. •Syncstoyours(andyourtechnicians)smartphoneandgmailcalendarsiftheyareoutontheroad,theygetinstantupdates. GmailSynchronisation •Keepuptodatewithyourappointmentswhileontheroad. •CRScalendarsyncwithgoogleCalendar. •Create,Edit,DeleteappointmentsdirectlyfromCRSandthisissenttoyourtechnicianssmartphoneshowingthemthecustomer'saddress,phonenumberandticketinformationetc. •Nopaperworkrequiredwhichisperfectiftheappointmentismadeforyouwhileyouareoutonthetheroad. TicketandCustomerAttachments •Adddocuments,images,insurancereportsetctoanyticket.Getssaveddirectlytothedatabasewhichmeansattachmentscanbeviewedfromanycomputer. •AttachmentscanalsobeattachedtoCustomerssothisinformationcanbeopenedfromanyticketforthatcustomer. InternalStaffMessaging •SendMessagesInternallybetweenstaff.Whentheylogin,anotificationwilldisplayindicationunreadmessages. •AdminuserscanSENDTOALLusers. •Perfectformeetingreminders,customerquestionsandjobrelatedquestions. •Ifanemailaddressisincluded,youcanoptionallysendtotechniciansemailaddressdirectlyfromCRS. Built-inCustomerCommunications-Allcommunicationsaresavedtothetickethistorysoyouknowwhatwassaid,bywhomandwhen.CommunicatedirectlytoyourcustomerviaSMSorEmail. •Email-EmailyourcustomersdirectlyfromCRS.Emailtemplatedisplaysyourcompanydetails,openinghours,phonenumberetcwithyourownmessage.Emailstatusupdates,messages,invoices,quotesandservicereportdirectlytoyourcustomers. •SMS-SMSisfullyintegratedandallowsyoutokeepyourcustomerinformedoftherepairprocess. StatsandReports •HomepagegraphsshowsNewTickets,CompletedTickets,Calloutsetc.SwitchdisplaysforToday,yesterday,thisweek,lastweek,thismonthandlastmonth. •Today,Yesterday,ThisWeek,LastWeek,ThisMonth,LastMonth,ThisYear,LastYearstatsandreportsandcustomstartandenddates. •Dailystatsbyemail/SMS(comingsoon)directlytoyou(idealifyouemploystaffandyouarenotaroundsoyoucankeepuptodatewithwhat'sbeenchecked-inorcompleted). •AdvancedReports-customersreports(suchaswhoareyourbestpayingcustomers-makesureyoure-markettoyourbestcustomers!),ticketsreports,financialreports,andmore. Multi-UserandMulti-Shop •Morethanoneshop?Noproblem.CRSismulti-shopcompatible. •CRSworksforasmanyusersyouneed. •NolimitsofnumberofcomputersyouinstallCRSonto. •SoftwareworksonanyWindowsVista,Windows7,Windows8andWindows10computer. Database •CRSusesMicrosoftSQLServerStandardorExpressEditionforeasydeploymentofadditionalterminals.Databasecanbelocatedonyourpremisesorinthecloud. •ClouddatabasesalsoavailabledirectlyfromusgivingyouaccesstoCRSfromanywhereintheworld. LivedriveOnlineBackupIntegration •Ifyouarealivedrivereselleryoucansetuplivedriveaccountsdirectlyfromthesoftware. APIIntegration •Kashflowintegratedwithpartsordering-noneedtomanuallyinputyourpurchasesintoyouraccountingsoftware •LivedriveIntegrated •GoogleCalendarIntegrated •MoreAPIscomingsoon(haveasuggestion,letusknow). ReleaseNotes: -TransactionsforKashflow–Qtynowcorrectlycalculatespriceinnon-taxitems/ -DuringCheck-In–acheckforexistingcustomerisperformedwhentypingtheirphonenumber(morecheckscoming)tohelppreventduplicatecustomersbeingbookedin. -UserAuto-LogoutcanbedisabledbyspecifyingtheComputernameyouwanttostartloggedini.e.thisisusefulifyouwantpublicterminalsusedbyallstaffi.e.POSterminalstoauto-logouttheuserbutyouwantyourownworkstationtoneverlogyouout(ifonlyyouareusingthisworkstation).GotoManageUsersintheadminmenutoenablethis. -Minorbugfixesandchanges. OperatingSystemsSupported: -CRSrunsonWindowsVista,Windows7,Windows8,Windows8.1,Windows10 -.NetFramework4.5Required -SQLServer2012ExpressRequired